Florida State University
FSU's Training & Organizational Development team, part of the Office of Human Resources, collaborates with various campus departments to provide comprehensive learning and development opportunities, as well as workplace training for university employees.
Academic Advising 101
Academic Advising 101 provides participants with the requisite skills, policies, theories, and introductions to various advising systems essential for supporting students. The program is designed with the National Academic Advising Association (NACADA) advisor core competencies in mind: conceptual, informational, and relational. All content reflects ...Advanced Excel
This badge represents the completion of a course in Advanced Excel. In this advanced-level course, participants learn how to use some of the most powerful features in Excel, such as logical functions, XLOOKUP approximate match and nested XLOOKUPS, the COUNTIF family of functions, statistical functions, and text extraction functions. Participants also ...Basic Excel
This badge represents the completion of a course in Basic Excel. The first in a series, Basic Excel is designed for beginners who want to learn how to use Excel to create and manage spreadsheets. This hands-on course teaches participants how to create a spreadsheet, explore the functions of Excel's various menu ribbons, how to format, sort, filter, ...Campus Connect Expert
Campus Connect Expert is designed to offer a comprehensive overview of the Campus Connect Platform and how it is utilized for undergraduate students. The required training classes provide insight and best practices for navigating and utilizing the platform to identify students in need of assistance and provide targeted outreach, support, and referrals. ...Coaching Skills
Coaching Skills training provides participants with 10 skills that have proven effective in supporting and empowering students. The FSU College Life Coaching Program, housed in Advising First, serves several student populations across campus by utilizing the skills presented here. Topics include strengthening connections with students, empowering students ...Customer Service
The Customer Service series is a 7+ hour blended learning experience designed to empower employees with vital competencies for excelling in meeting the needs of both internal and external customers at Florida State University.
Certificate Course RequirementsIntroduction to Global Communication Styles
Conflict ...
Customer Service
The Customer Service training series is a 4 hour blended learning experience designed to empower employees with vital competencies for excelling in meeting the needs of both internal and external customers at Florida State University.
Certificate Course RequirementsConflict Communication Skills
Building Rapport ...
Data Analytics Toolkit
This advanced training session is designed for data analysts and faculty/staff who are ready to deepen their expertise in FSU’s data landscape. The goal of this training is to empower you to elevate your data analysis capabilities using the Data Analytics Toolkit, which provides access to IR approved semantic models. This course covers the basics ...
eSpear
The eSPEAR Certificate Series is an educational certificate program offered by the Office of the Vice President of Research that has been designed to ensure that FSU research administrators have the foundational knowledge they need to provide the highest quality of support possible to FSU researchers. eSPEAR delivers the fundamental concepts of conducting ...Financial Administrator
The Financial Administrator Series is a 16-hour blended learning experience of training classes that build onto the Financial Basics Series by adding courses covering higher level accounting concepts as well as ledger review and budgeting. The series is sponsored by the Florida State University Controller's Office and designed to: -Build upon the ...
